We are open as normal (except for answering the telephones due to COVID-19 restrictions in our office). Both ours and Carhartt's warehouses are currently working to schedule, however it is possible for Carhartt's warehouse to run a little slower due to staff distancing so please allow extra time for your order to arrive. There are also some delays across the delivery networks and both Royal Mail and APC may be affected in your area due to local staff shortages. As the situation changes we will keep our customers up to date, so stay healthy, keep busy and thank you for your support.
As Britain and the rest of the world come to terms with the changes that we now face, we know that there are going to be tough times ahead for many of us.
As owners of a family orientated company, parents of two and with grand parents nearing 100 years of age, we wish you, your friends and your family well. Together we will get through this.
Our website is running as usual. If you can continue to purchase from us at this time then fantastic, we are ready to process your order. But if you can’t we understand. We can ship to an alternative address and can omit the invoice upon request should you wish to send a gift to someone you cannot get to at this time.
Our priority is the safety of all our colleagues and customers throughout this time. We will maintain public health in line with government advice, and continue serving you to help get the job done, especially as many of you will play a vital role in keeping homes in our communities across the UK warm, safe and with power.
In the days to come there may be some reduction to service from our delivery partners which means although deliveries will be completed, we cannot currently guarantee our usual delivery service in some instances. We are monitoring the situation closely and will make necessary changes where needed.
When things normalise we will be here ready to help you with your Carhartt work clothes to help you get the job done 24/7, come rain or shine.
Stay well, stay positive, take care of yourself and others around you and we thank you for your support.
Rachel and Andrew Klausner
Directors, Ruff N Tuff Clothing Ltd